FAQ

FAQ's

ORDERS

Add the items you want to your cart and then proceed to checkout where you pay with the secure payment method. Your order will be processed as soon as a successful payment is received. 

If you were not redirected to the order confirmation page or did not receive an email acknowledging your purchase upon payment, please do the following:

  • Search through the ‘spam’ or ‘junk mail’ folders on your email account.
  • Verify your order status by clicking “My Orders”’.

If you are still unsure or experiencing issues, please don’t hesitate to contact us at [email protected] for confirmation.

Yes, our qualified team of experts would be delighted to guide you in selecting the products that would BEST suit you. You can simply contact us via the chat icon on the webpage. 


within 12-24 hours to show the updated order before it is shipped.

A confirmation email will be sent to the email you used to register on the site.

 You will be allowed to change your order once it hasn’t been dispatched.

You can then contact us at [email protected] to assist you in your order between Monday to Friday during the hours of 8am – 4pm.

Your invoice will be generated upon successful processing of your order. 

PAYMENT & SHIPPING INFORMATION

Yes, we use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information fully secured while our payments are managed by WiPay Caribbean.

Yes, your order can be changed or cancelled, but it must be done before the order has been shipped. You will receive a confirmation email within 12-24 hours to show the updated order before it is shipped.

Yes, a tracking number will be contained within the confirmation email sent to you, once your order has been shipped.

 

Social Networks

Links List

Your Healthy Future Awaits...